Privacy Policy

Your privacy is very important to us. Therefore, we do everything we can to protect your personal data in a safe and professional manner. In doing so, we comply with the provisions of the General Data Protection Regulation and the Belgian Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data.

In this Privacy Policy, we explain how we ensure that your personal data and privacy are protected during your visit to this website and when using our services. We also explain what rights you have and how you can protect your data.

So please read this page carefully so that you know what your rights are and how you can enforce them.

We reserve the right to change this Privacy Policy at any time. Of course, we will always respect your legal rights in doing so.

Approval

By using this website, our services and our products, which we or our partners offer, you accept that certain personal data is automatically collected and processed in accordance with the purposes described below.

Processing of personal data

For the use of the website, the offer of products and services, we collect certain personal data. In addition, our web server automatically recognizes your IP address and your domain name, each time you visit this website.

This personal data is processed in order to improve our website, our products and services, for marketing purposes, and to gain insight into your need for services and products.

In this respect, we reserve the right to use your information for market and satisfaction surveys or for the development of services/products, possibly by calling on third parties.

This data also enables us to send you information and commercial information by post or electronically about new services or products, promotions, benefits, etc.

If you do not wish to receive any publicity from us, you can unsubscribe at any time.

What are the legal bases for the processing?

The data is processed on the basis of the following legal grounds: Your consent, as regards the visit to our website. A contractual relationship from the moment you purchase our services/products.

If you object to the processing of your data, the agreement cannot be further implemented and you can no longer use our services.

Transfer of personal data

In order to be able to deliver certain services/products and insofar as this is necessary for the execution of an agreement between you and us, we reserve the right to share your personal data with our Partners.

Your data will never be passed on to third parties in countries outside the European Union.

How long will your data be stored and processed?

We will keep your data for a maximum of five years (from the end of our contractual relationships) or until you delete your account on our site.

Security and confidentiality

We ensure that your personal data remains confidential and have taken security measures to prevent any loss, misuse or falsification of this personal data.

Who is the controller?

Your data is processed by Nutrapixel BV.

If you have any questions or complaints regarding your personal data or your privacy, you can contact us at the following e-mail address: [email protected]

Your rights of access, right to rectification, erasure, objection, and data portability

In accordance with the General Data Protection Regulation, you have the following rights for all data that concerns you:

• a legal right of access
• a right of rectification and erasure
• the right to object to the processing (within the legal limits)
• the right to data portability

You can exercise these rights:

• by sending us an e-mail to our customer service at [email protected]
• by consulting your account on our website

You can refuse to receive newsletters and other commercial information by clicking on the ‘unsubscribe’ link that you will find at the bottom of each email.

When you exercise this right, it only applies to the specified email address. If you receive commercial messages on multiple email addresses, you must unsubscribe per registered email address.

If you wish to unsubscribe from multiple email addresses at the same time, please contact our customer service at [email protected]

Cookies

We use cookies to improve your user experience and to gain more insight into the needs of our customers.

Questions or complaints?

For any further information or any complaint regarding the processing of your personal data, you can contact:

Our customer service, at the following e-mail address: [email protected]

The Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, website www.privacycommission.be